Atos Bridge

Align business and hybrid IT operations to create business value

New business models need new business metrics

Your company’s success relies on effective business processes and the underlying IT applications that support them. Monitoring and managing these processes and applications is important, but how can you be sure they are really delivering value?

In the Digital Age, enterprises rely more than ever on high availability, high-performance applications. In every industry, application failure and process disruption can have a major impact on business performance. Process and application monitoring are critically important, but many companies look at the wrong metrics.

Unlike other IT management solutions, Atos Bridge prioritizes your business processes by tracking OT and IT system performance against business KPIs — not simply SLAs. By bringing together service integration and orchestration with application control and monitoring in one centralized location, you stay in control and fully aligned with the business.

Our Capabilities

Proactive Monitoring and Management We ensure that every task, business process, and application is strategically aligned to meet your core business goals through proactive monitoring and management.

Service Integration and Orchestration (SIO) With over 10 years of experience, our SIO teams manage complex end-to-end IT and OT environments. We prioritize business outcomes over IT SLAs, handling everything from incident coordination and event management to chain management.

Paladin Customer Care Monitoring Leveraging the Paladin framework, a comprehensive visualization tool, Bridge addresses the needs of dynamic, multi-domain, and multi-supplier environments. We predict and prevent business outages effectively.

Bridge RPA Automation Our dedicated automation team utilizes a range of tools and technologies to ensure smooth and efficient operations, optimizing numerous use cases tailored to your business needs.

Electronic Daily Production Planning (EDPP) The EDPP tool guarantees that essential housekeeping tasks—such as backup checks, reports, and scheduled patching activities—are performed accurately and on time, with full auditability.

AI Ops and Machine Learning (ML) To prevent and predict potential breakdowns, Bridge employs cutting-edge AI and ML technologies. Our proactive approach aims for zero outages by effectively managing your IT infrastructure.

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